Privacy Policy — Victory Event Rentals

Victory Event Rentals ("Victory," "Victory Party Rentals Corp.," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to information we collect through our website (victorypartyrental.com), our online lead and contact forms, advertisements on platforms such as Instagram and Facebook, email, phone, and text message communications with us.

By contacting us, submitting a form, or using our website, you agree to the practices described in this policy.

1. Who We Are

Victory Event Rentals is an event rental company based in Miami, Florida, serving Miami-Dade, Broward, Palm Beach, and surrounding South Florida areas.

Mailing address: 10900 NW 21st St, Suite 150 Miami, FL 33172

Email: [INSERT CONTACT EMAIL] Phone: [INSERT CONTACT PHONE]

2. Information We Collect

We collect the following types of information:

Information you give us directly. When you fill out a form (including lead forms on Instagram or Facebook), request a quote, place an order, or contact us by phone, email, or text, we may collect your name, email address, phone number, event date, event type, guest count, delivery address, and any other details you choose to share.

Payment information. If you reserve an order, payment details (such as deposit and balance payments) are processed through our booking and payment providers. We do not store full payment card numbers on our own systems.

Information collected automatically. When you visit our website, we and our analytics providers may automatically collect certain technical information such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies (see Section 6).

Information from advertising platforms. When you interact with our ads on Instagram or Facebook (for example, by submitting a lead form), those platforms share the information you provided in the form with us so we can follow up.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes

  • Process, confirm, and fulfill rental orders and deliveries

  • Communicate with you about your order, including delivery and pickup windows

  • Send you marketing or promotional messages, where permitted (you can opt out at any time)

  • Operate, maintain, and improve our website and services

  • Understand how our marketing and website are performing

  • Comply with our legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business, including with:

  • Service providers who help us operate, such as our booking and order management platform, email delivery providers, payment processors, and website hosting and analytics providers.

  • Advertising and analytics platforms such as Meta (Instagram/Facebook) and Google, which help us run and measure advertising and understand website traffic.

  • Legal and safety purposes, if required by law, regulation, legal process, or to protect the rights, property, or safety of Victory, our customers, or others.

These providers are permitted to use your information only to perform services on our behalf.

5. Communications and Text Messages

If you provide your phone number, you may receive calls or text messages from us related to your inquiry, quote, or order — including delivery and pickup window notifications.

We may also send promotional messages where you have agreed to receive them. You can opt out of marketing emails at any time using the unsubscribe link in the email, and you can opt out of marketing text messages by replying STOP. Message and data rates may apply. Note that even if you opt out of marketing messages, we may still contact you with messages necessary to complete or service an order you have placed.

6. Cookies and Analytics

Our website uses cookies and similar technologies to help the site function, remember your preferences, measure traffic, and support advertising. We use tools such as Google Analytics and Google Tag Manager to understand how visitors use our site, and advertising tools from Meta and Google to deliver and measure ads.

Most web browsers let you control or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.

7. Data Retention

We keep your personal information for as long as needed to respond to your inquiry, fulfill your order, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may:

  • Request access to the personal information we hold about you

  • Request that we correct or delete your personal information

  • Opt out of marketing emails (via the unsubscribe link) or marketing texts (by replying STOP)

To make a request, contact us at [INSERT CONTACT EMAIL]. We will respond as required by applicable law. Depending on where you live, you may have additional rights under your local privacy laws.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

Our website and communications may contain links to third-party websites or platforms (such as social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Victory Event Rentals 10900 NW 21st St, Suite 150 Miami, FL 33172 Email: [INSERT CONTACT EMAIL] Phone: [INSERT CONTACT PHONE]

This document is a general template provided for convenience and does not constitute legal advice. Privacy and marketing/texting laws change and vary by situation. Victory should have this policy reviewed by a qualified attorney before relying on it, and should confirm it accurately reflects its actual data and communication practices.